Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

Keith Stapleton

Director

Select Planning

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Categories: 2020 Judges

Adrian Hawes

Director

Select Planning

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Categories: 2020 Judges

Zoe Smy

Planning & Resourcing Manager

CompareTheMarket

Eoin Power

Director of Planning

BT-EE-Plusnet

Nick Moule

Head of Planning

Capita

Laura Moss

Head of Operational Communications

Santander Operations

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Categories: 2020 Judges

Richard Moore

Enterprise Analytics Leader

Anglian Water

Nathan Milne

Demand Management Lead 

Co-operative Bank

Mike Migliore

Managing Director - Lifetime Value

The Modular Analytics Co.

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