Upcoming Webinars

These webinars are hosted by The Forum or in association with our partners. Register for the upcoming webinars below. New webinars will be added here as they are added to the calendar.

Catch up with past webinars.

By registering for a partner webinar you are consenting to sharing your information with them. If you do not receive joining instructions for a webinar please email events@theforum.social.

Forecasting, Predictive Analysis & Insight

Scheduling, Working Patterns & Wellbeing

Real-Time Effectiveness & Tactical Planning

Reporting & MI Automation

Wednesday 5th June, 14:00 - 15:30

Analytics for Speech, Desktop and Text

Tuesday 25th June, 14:00 - 15:30

Training & Development

Tuesday 11th June, 13:30 - 15:00

Quality & Improvement

Tuesday 4th June, 14:00 - 15:30

Knowledge & Content Management

Tuesday 25th June, 10:00 - 11:30

Digital Channel Planning

Wednesday 12th June, 10:00 - 11:30

Back Office & Processing Operations

Thursday 20th June, 10:00 - 11:30

Field Planning

Thursday 6th June, 13:30 - 15:00

Branch & Retail

Thursday 6th June, 13:30 - 15:00

Contact Centre Platforms

Tuesday 18th June, 09:30 - 11:00

Outbound Contact

Tuesday 18th June 14:00 - 15:30

Local Government

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