Conferences

The Forum hold key conferences through out the year including our flagship Customer Strategy and Planning conference and community conferences that offer a great opportunity to learn, share and network.

Are you a Director or Senior Leader? 
Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year. 

On-Demand Conferences

Catch up on the presentations from our previous conferences.
2022 Community Conference (Virtual)

2022 Community Conference (Virtual)

2022 Customer Strategy and Planning Conference (Face-to-Face)

2022 Customer Strategy and Planning Conference (Face-to-Face)

2022 Customer Strategy & Planning

2022 Customer Strategy & Planning

2021 National Conference

2021 National Conference

2021 Customer Strategy & Planning

2021 Customer Strategy & Planning

2020 National Conference

2020 National Conference

2020 Customer Strategy & Planning

2020 Customer Strategy & Planning

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.
Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum Team