2025 Best Practice Guide
Raising Standards

2025 Summer Best Practice Showcase (Virtual)

Catch up on our previous conferences. Forum Members can register or log in by clicking My Account at the top of this page then click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Please allow us time to add this access to your account. 

If you do not have the access you expect please email advice@theforum.social.

Gain or update your accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor
20 Transformational Innovations Changing the Future of Work

20 Transformational Innovations Changing the Future of Work

Celebrating the 20 finalists from this year’s Innovation & Transformation awards. Trailblazers who are redefining workforce planning, customer experience, and operational excellence. From AI to culture change, these organisations are proving that bold thinking drives real-world results.

The Evolution of Planning

The Evolution of Planning

Some things will always matter. Businesses will always need to balance customer demand, employee needs, and business goals. Planning will still rely on data, but how that data is used will keep evolving.

Technology will continue to speed things up. AI and automation will take over more of the routine tasks, but that doesn’t mean planners will become less important.

2025 Best Practice Showcase: Partnerships

2025 Best Practice Showcase: Partnerships

The best partnerships don’t just happen, they are built on trust, shared goals, and a commitment to making things work. Join us to hear a range of inspiring and educational stories from our Partnership Awards which cover all things WFM and WFO,
2025 Best Practice Showcase: Knowledge Management & Learning

2025 Best Practice Showcase: Knowledge Management & Learning

Real change happens when people come together with a shared purpose, to identify gaps, seize opportunities, and deliver on customer and employee expectations.
Since the year 2000, we've seen organisations develop smarter performance assessments, targeted development strategies, and Knowledge bases that don’t just store information, they spark transformation.
2025 Best Practice Showcase: Partnership Principles

2025 Best Practice Showcase: Partnership Principles

The best partnerships don’t just happen, they are built on trust, shared goals, and a commitment to making things work. Join us to hear a range of inspiring and educational stories from our Partnership Awards which cover a wide range of areas including, chatbots, robot workers, employee engagement platforms and technology stack transformations.
2025 Best Practice Showcase: Rising Stars

2025 Best Practice Showcase: Rising Stars

In this final session of the 2025 Virtual Best Practice Showcase, we’ll be discussing this year’s Rising Stars – ​​​​​​talented professionals who’ve turned being new into a superpower.

Through these stories we’ll explore how curiosity, rapid learning, and fresh perspective can drive innovation, challenge the status quo, and spark lasting change. From automating processes to reshaping reporting and improving onboarding, these Rising Stars show that bold questions and small actions can create big impact.

This session is a celebration of what happens when new voices lead the way.

Silver Sponsors