2020 Awards Winners & Finalists
On Friday 11th September we announced the winners of the 2020 Awards, with winners for Innovation & Transformation, Teams and Individuals and Partnerships. Click on the images below to see the winners in each category and to see the videos presentations from each finalist.
The Forum Awards shortlist for 2021 has been announced. See the finalists here. We are accepting entries for the 2022 Awards.
Your journey of recognition starts here. Open to all professionals in the customer contact industry - showcase your success in
embedding or forging ground-breaking new approaches.