2024 Spring Customer Strategy & Planning (Virtual)

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Laura Moss

Published on 04 September 2019

Laura Moss

Laura Moss, Head of Operational Communications at Santander Operations

With over 10 years’ experience in planning, Laura has responsible for multi-site planning for Contact Centre and Back Office Operations. Laura was a Hero Award Winner in 2019, and has achieved Forum Standards Accreditation 3 years running.

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