2024 Spring Customer Strategy & Planning (Virtual)

Catch up on our previous conferences. Forum Members can register or log in by clicking My Account at the top of this page then click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Please allow us time to add this access to your account. 

If you do not have the access you expect please email advice@theforum.social.

Gain accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor
Knowledge Management Assisted Learning Pathway

Knowledge Management Assisted Learning Pathway

Knowledge and Content Management is growing in importance within our industry. It is key to helping both internal colleagues and external customers. Through the programme we offer practical knowledge and examples for specialist knowledge management teams, as well as key tips and guidelines for analysts and managers.  

Through the assisted learning pathway we will explore
 - The key principles of knowledge management
 - Knowledge management systems and how others are using these to great affect.
 - Building a business case and measuring return on investment.