2022 Customer Strategy & Planning

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Published on 16 June 2022

Introduction to Shrinkage (TL)

Shrinkage understanding & Management is crucial for Effective people planning. Often misunderstood and mismanaged, shrinkage can end up being viewed as a negative cost. This module will help you to:

  • Learn the critical factors of shrinkage management and the pitfalls to avoid
  • Improve your on-the-day decision making and see the result for your customers and colleagues
  • See the value of managing shrinkage and the return in investment that it can bring to your business
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