Understand how to create the right measures to track and develop your real time effectiveness. Learn how to create the right process, aligned to your strategy and how to take a holistic view when setting measures of success. Learning outcomes include:
- What does good look like? Explore the key characteristics of an ideal real time function and key considerations to develop understanding and learning
- Define your purpose. Understand how real-time planning can support your business strategy and impact it can have on customers and colleagues
- Creating the right measures. Understand different perspectives and develop a holistic framework of success measures