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Richard Brimble
Managing Director
Understanding & Learning Ltd
Scott Clifford
Head of Operational Reporting, Analytics & Workforce Planning
Payrix
David Edwards
Resource Planning Director
G4S
Lorna Norris
Head of Resource Planning
Senior Manager, Strategic Governance
Richard Moore
Enterprise Analytics Leader
Anglian Water
Eoin Power
Director of Planning
BT-EE-Plusnet
Zoe Smy
Planning & Resourcing Manager
CompareTheMarket
Chris Wilkinson
CX Strategic Resource Manager
LNER
Scott Budding
Head of WFO
Sabio
Llaura Hughes
Communications and Development Manager
Motability Operations
Kirsty Ringer
Senior Quality Control Manager
Zopa Ltd
Diane Norton
Forecasting & Capacity Manager
RSA
Jas Thiara
Head of Group Workforce Planning & Optimisation
Severn Trent Water
Fola Olafare
Contact Centre Manager
Transport for London
Jacqueline Spencer
Vendor Relationship Manager
Worldpay from FIS
Kevin Richardson
Business Innovation & Customer Experience Lead
NHS Business Services Authority
Ivan Smith
Comms, Development & Insight
Richard Laidlaw
Head of Planning, MI & Change
Sainsbury’s Bank & Argos Financial Services
David Bruce
Business Consultant (Data Science)
Emma Bain
Head of Planning (Sales)
BT-EE
Andy Doughty
Planning and Bid Architect Manager
Serco
Jenny Hayes
Maddi Krishnan
VitalityHealth
Carol Roberts
Head of Operations
Sainsbury's Bank and Argos Financial Services
Sarah Foley
Head of Customer Service
North Yorkshire County Council
Karen Scott
Senior Tactical Manager
Sky
Liz Vosper
Senior Manager, Knowledge Management
The Open University
Lynette Martin
Head of Planning,
Capita Regulated Services
David McGuire
Head of Retail Workforce Planning and Operational Insights
AXA
Fiona Thomas
Sr. Planning Manager, Home Service