Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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1-Day Influencing Skills for Analysts & Managers

Date TBC

Learn how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence. After this course you will;

  • Understand the concept of influencing vs manipulation
  • Be able to apply social styles and six key principles to aid influencing
  • Appreciate how humans make decisions
  • Take away methods to try in the workplace