Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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Graham Collman

Head of Planning & Reporting

BT Pensions

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Categories: 2022 Judges

Gabi Stedman-Braun

Performance Manager

DAS

Timothy Bell

Customer Experience Manager

Hitachi Capital

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Categories: 2022 Judges

Mark Elliott

Head of Distribution Planning and Strategy

Skipton Building Society

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Categories: 2022 Judges

Tom Lowe

Strategic Change Manager

e.on Energy Solutions Ltd

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Categories: 2022 Judges

Harnish Patel

BI Manager

Dwr Cymru Welsh Water

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Categories: 2022 Judges

Fiona Thomas

Sr. Planning Manager, Home Service

Sky

David McGuire

Head of Retail Workforce Planning and Operational Insights

AXA

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Categories: 2022 Judges

Lynette Martin

Head of Planning,

Capita Regulated Services

Liz Vosper

Senior Manager, Knowledge Management 

The Open University

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