Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards.

We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make.

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in.

Published on 04 December 2024

Top five AI-enabled automation trends to watch

This year, AI-powered automation tools will be more affordable and accessible, integrated into everyday apps. This will lead to increased adoption by consumers and businesses everywhere. These trends are not just about streamlining processes; they’re about ushering in a new automation-led era of efficiency and new possibilities, where machines and algorithms work in harmony with human ingenuity to provide enhanced personalised experiences. Here are five of the biggest trends in AI-enabled automation we can expect to see this year:

1. Greater collaboration between humans and AI

Despite the latest development in AI they are still far from replicating human excellence. AI is not meant to replace humans, but rather enhance our capabilities. In the coming months, we can expect to see more humans and AI working together to create new products, services and experiences. AI will play a key role in professional and personal growth for humans, providing customised insights.

With stark attrition and heightened skills scarcity, taking care of people is vital. With the assistance of automation, we can offer tailored messaging and coaching suggestions, empowering individuals to strive for their full potential. AI will be an insightful ally, helping each employee not just survive but thrive. Leading to improved retention and performance for the entire business. To make this a reality, businesses may need to consider restructuring or offering new training and measures that reinforce understanding on the parameters and benefits of an AI-human partnership. On a broader scale, the rise of ‘AI assistants’ may lead to the need for more accessibility in the form of devices that put “AI in your pocket”, either as part of existing mobile device upgrade or a new kind of device!