Upcoming Leadership Events

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Each session will be recorded, with an edited transcription published and shared around the wider group and community. Future sessions will develop previous discussions and bring in new questions. Each month a new article will be published designed to be built upon exploring new different, but connected, topics. This will lead to a comprehensive article reflecting the comments of all sessions. Each discussion group will be kept small, to give each attendee the opportunity to contribute and answer the key questions, whilst allowing time for the topic area to grow.

Suggested Topic: Attrition, Attraction & Absence

17th February 2022, 09:30 - 11:30

Many of you have told us of the value of hearing from other organisations, sharing similar challenges and gaining fresh insight and ideas, so we are keen to enhance these virtual discussion groups in 2022.

As you can see, we have some suggested topics, however we would love to know what you would like to discuss. Also, let us know if you have any suggested speakers, or if you would like to share a challenge, or a success?

Suggested Topic: Scenario Planning, Budgeting & Gap Analysis

17th March 2022, 09:30 - 11:30

Many of you have told us of the value of hearing from other organisations, sharing similar challenges and gaining fresh insight and ideas, so we are keen to enhance these virtual discussion groups in 2022.

As you can see, we have some suggested topics, however we would love to know what you would like to discuss. Also, let us know if you have any suggested speakers, or if you would like to share a challenge, or a success?

Suggested Topic: Assumptions, Diagnostics Measures and Performance Targets

7th April 2022, 09:30 - 11:30

Many of you have told us of the value of hearing from other organisations, sharing similar challenges and gaining fresh insight and ideas, so we are keen to enhance these virtual discussion groups in 2022.

As you can see, we have some suggested topics, however we would love to know what you would like to discuss. Also, let us know if you have any suggested speakers, or if you would like to share a challenge, or a success?

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team

Catch up with past Leadership Forum Events