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This is a centralised place for you to find the resources you need to help support you in your role. As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.
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The Library is where we add articles, top tips, case studies and partner material. As a member you have access to additional material if you log in. Contact us if you need a password reminder.
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