Free Webinar: 2024 Update: How to Manage the Quality of Customer Care in Financial Services from Scorebuddy

Free Webinar: 2024 Update: How to Manage the Quality of Customer Care in Financial Services from Scorebuddy

24th April, 2024, 8am PST | 11am EST | 4pm GMT

Event date: 24/04/2024 12:00 - 13:00 Export event

Evolving regulations, industry disruption, and now added responsibilities around vulnerable customers—financial services agents are already overloaded and new challenges keep emerging.

Join the conversation as we explore the complexities of QA and customer care—and show you how to:

  • Create a vulnerable customer framework
  • Ensure customer care as you expand your product offering
  • Adapt to industry disruption
  • Cut costs with a more efficient QA framework
  • Use AI to reduce the risk of human error (with product demo!)

Join our expert panelists who will  share their insights and discuss:

  • How disruptor banks can deal with vulnerable customers
  • Is disruption about to hit the insurance industry?
  • And more

Don’t miss these expert insights into call center AI and automation—book your spot now.

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