2023 Autumn Community Conference (Virtual)

Catch up on our previous conferences. Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gain accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor
Paddy Coleman

Paddy Coleman

Managing Director
QStory

David Preece

David Preece

Solution Consultant

QStory

Paul Milloy

Paul Milloy

Forefront Executive Council Chair
Intradiem

Matt Rumins

Matt Rumins

Head of Customer Success
Intradiem

Ed Creasey

Ed Creasey

Director of Pre-Sales International
Calabrio

Lorna Norris

Lorna Norris

Senior Programme Manager
BGL Insurance

Steve Mosser

Steve Mosser

Group CEO & Chief Innovations Officer  
Sensée

Phil Anderson

Phil Anderson

Director
The Forum

Dave Vernon

Dave Vernon

Director
The Forum

David Kay

David Kay

WFO Solutions Consultant

NICE Systems

Paul Smedley

Paul Smedley

Founder & Chair
The Forum

Ian Robertson

Ian Robertson

Insight & Quality Specialist
The Forum

David Bruce

David Bruce

Business Consultant (Data Science)
 

Dave Pittam

Dave Pittam

Senior Manager
Lloyds Banking Group

David Leather

David Leather

Director, Transformation
BT, EE & Plusnet

Colin Whelan

Colin Whelan

Head of Workforce Optimisation
Hoist Finance

Alison Conaghan

Alison Conaghan

Planning & Insight Specialist
The Forum

Andrew Halliday

Andrew Halliday

Business Improvement & Solution Design Specialist
Openreach

Holly Smith

Holly Smith

Data, Quality and Process Analyst
Macmillan Cancer Support

Chris Middlemass

Chris Middlemass

General Manager
Purple Bricks

Kelly Mealing

Kelly Mealing

Real Time Manager
BT-EE
 

Lesley Cooil

Lesley Cooil

Team Leader
North Yorkshire County Council

Lisa Rice

Lisa Rice

Managing Directors Office, 
Halifax BOS

James Hughes

James Hughes

Group Head of Solutions
Sabio

Mike Brace

Mike Brace

Senior Planning, Analytics & Automation Manager
Dŵr Cymru Welsh Water

Matt Young

Matt Young

Enterprise Sales Manager
Verint

Mark Brown

Mark Brown

Head of Resource Planning
Virgin Media

Andy Springall

Andy Springall

Head of Sales, Service and Energy
Utility Warehouse

Graeme Gabriel

Graeme Gabriel

WFO Solution Consultant
NICE Systems

John Bousfield

John Bousfield

Solutions Consultant
Verint

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