2022 Customer Strategy & Planning

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Strength in numbers the value of community

Published on 19 April 2023

Strength in numbers the value of community

When numbers, people and relationships come together, we are energised to drive action, bring the best out in each other and gain the courage to innovate and improve. A strong group depends on who is in it, and who isn’t, who contributes and who doesn’t – and the purpose that brings people together too. In the same way, we shouldn’t focus just on individual data-points, but on whether the data is representative, the trends or relationships within the data, as well as the way in which we work together in using it. So, when I think of strength, I think of this above all as health – healthy data, healthy groups, with energy, durability and courage. We will achieve more together, and sustain progress better, when we harness the momentum of a collective force for greatness.

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This article was first published in the 2023 Best Practice Guide - Strength in Numbers: The Value of Community

To download a full digital copy of the Best Practice Guide, click here.

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