2022 Customer Strategy & Planning

Catch up on our previous conferences. Click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor
1-Day Influencing Skills for Analysts & Managers

1-Day Influencing Skills for Analysts & Managers

Learn how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence. After this course you will;

  • Understand the concept of influencing vs manipulation
  • Be able to apply social styles and six key principles to aid influencing
  • Appreciate how humans make decisions
  • Take away methods to try in the workplace