Playbooks are a tool for shaping the future. So, we can work with sets of playbooks to define new target operating models. You don’t need to do this all at once. You can evolve this as a part of your regular planning cycle and operating rhythm. Our members are finding that an interactive approach to change works well. What’s important is to use the five playbook dimensions to draw out actions and impacts in each area.

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This article was first published in the 2023 Best Practice Guide - Strength in Numbers: The Value of Community

To download a full digital copy of the Best Practice Guide, click here.