Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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Published on 28 October 2020

Jas Thiara

Jas Thiara, Head of Planning & Scheduling at Severn Trent

Jas covers both contact and field operations. Responsibility ranges from traditional planning, scheduling and real time through to job build and dispatch and an ever increasing focus on insight and analytics. A qualified accountant by background with 15+ years’ experience within the Utilities and Financial Services sectors he has worked within the planning domain for the past 8 years. Champion of pioneering change and data-led decisioning supported by great insight. Former finalist and award winner.