2025 Best Practice Guide
Raising Standards

2024 Summer Best Practice Showcase (Virtual)

Catch up on our previous conferences. Forum Members can register or log in by clicking My Account at the top of this page then click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Please allow us time to add this access to your account. 

If you do not have the access you expect please email advice@theforum.social.

Gain accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor
Paddy Coleman

Paddy Coleman

Managing Director
QStory

David Preece

David Preece

Solution Consultant

QStory

Paul Milloy

Paul Milloy

Forefront Executive Council Chair
Intradiem

Matt Rumins

Matt Rumins

Head of Customer Success
Intradiem

Ed Creasey

Ed Creasey

Director of Pre-Sales International
Calabrio

Lorna Norris

Lorna Norris

Senior Programme Manager
BGL Insurance

Steve Mosser

Steve Mosser

Group CEO & Chief Innovations Officer  
Sensée

Phil Anderson

Phil Anderson

Director
The Forum

Dave Vernon

Dave Vernon

Director
The Forum

David Kay

David Kay

WFO Solutions Consultant

NICE Systems

Paul Smedley

Paul Smedley

Founder & Chair
The Forum

Ian Robertson

Ian Robertson

Insight & Quality Specialist
The Forum

David Bruce

David Bruce

Business Consultant (Data Science)
 

Dave Pittam

Dave Pittam

Senior Manager
Lloyds Banking Group

David Leather

David Leather

Director, Transformation
BT, EE & Plusnet

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