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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Published on 19 August 2025

Associate Data Engineer

London Docklands /Hybrid

The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year.

The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.

Our IT and Transformation teams and their work are closely aligned. Last year we welcomed our new CTO and this year will see him launch the new IT strategy for the department. With the move to cloud computing in 2023 and the ever-changing technology landscape, it is a very exciting time to be joining the Technology team here at the Financial Ombudsman Service.

Key Responsibilities:

Supporting the development and maintenance of ETL/ELT pipelines using Azure Data Factory and Databricks.
Contributing and working closely with team members and stakeholders in delivering and supporting of robust, reliable, large scale enterprise data solutions in Azure environments and SQL technologies.
Collaborating with data modellers, analysts, and governance leads to ensure data quality and consistency.
Participating in the collection of functional and non-functional requirements.
Participating in code reviews and team meetings.
Working closely with team members in partnership with data governance team ensuring compliance to data governance, data security other regulatory requirements and internal data policies.
Partner closely with IT application and infrastructure teams in promoting; strong alignment to security and compliance, continual integration with source systems and efficient infrastructure resource management.
Supporting innovation and creativity by engaging in proactive problem-solving and innovative solution development.
Address data integration challenges with guidance from senior engineers.
Contributing to the team’s SLA obligations for data delivery, and reliability are met, and that incidents and requests are managed appropriately
Collaborating in a team development and testing process, and support changes through service management change process.

Minimum Criteria:

Using Microsoft Azure data services, such as Azure SQL, Synapse Analytics, Databricks, Azure Data Factory, Azure storage.
Using Microsoft SQL Server and database technologies.
Writing SQL (essential) and Python (desirable) queries.
Working with structured and semi-structured data formats.
Familiar with data warehousing and Delta Lakehouse concepts.
Knowledge of Azure technologies.
Communicating with various stakeholders for range of purposes.
Collaborating and partnering with different individuals and teams.
Proactive self-starter with strong time and task management skills.
Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent practical experience).
Azure Certification in Azure Data Fundamentals.

Why Financial Ombudsman Service?
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:

25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
Employee Assistance Programme
Extensive opportunities for personal and career development
Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London
Extensive Well-being resources including on-site therapists (London office only)
Beautiful and bright London office looking over the Thames and near to mainline stations
Our Coventry office is 2 minutes’ walk from the main station
Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!