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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Customer Service - Intelligence and Speech Analyst

London, Stratford or Manchester, Trafford / office based 20-40% per week (1-2 days a week)

Role: Customer Service - Intelligence and Speech Analyst
Advertised by: L&Q
Location: London, Stratford or Manchester, Trafford / office based 20-40% per week (1-2 days a week)
Salary: Starting from £40,649 per annum (London weighted salary) or £36,073 per annum (Regional salary)
Close Date: Sunday 1st March 2026 at 11pm
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The Forum – Jobs
t: 0333 123 5960
 
or

Dave Vernon - Director
t: 07956 497 800