Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1” and the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To embed the learning, support sharing of ideas and promote a transformation of understanding there will be live group virtual tutorial workshops with The Forum specialist team. On successful completion of watching and interacting with three learning modules, attending and actively participating in the 2-tutorials plus the completion a short learning journal, delegates will become Professionally Accredited at the Foundation Level. Prices start at £75 per person.

The Power of One

Published on 28 July 2021

The Power of One

Hosted on 8th July 2021 by Phil Anderson

Teamwork and understanding the plan are critical to achieve strategic objectives.  However, too often this is left to chance and not an embedded behaviour. So easy to get wrong, fortunately easy to improve. This module will help you to:  

 - Understand the “power-of-one” and the impact of small changes.
 - Improve your on-the-day decision making and see the result for your customers and colleagues.
 - Learn the classic mistakes and how to overcome these

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