Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Sven Hill

Published on 04 September 2019

Sven Hill

Sven Hill, Head of Workforce Management at HM Courts & Tribunals Service

Responsible for the Planning & Insight functions within the newly created Courts & Tribunals Service Centres. With over 20 years’ industry experience, he was a Forum Hero Award winner in 2016.

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