Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Richard Brimble

Managing Director

Understanding & Learning Ltd

Scott Clifford

Head of Operational Reporting, Analytics & Workforce Planning

Payrix

David Edwards

Resource Planning Director

G4S

Lorna Norris

Head of Resource Planning

Senior Manager, Strategic Governance

Richard Moore

Enterprise Analytics Leader

Anglian Water

Eoin Power

Director of Planning

BT-EE-Plusnet

Zoe Smy

Planning & Resourcing Manager

CompareTheMarket

Chris Wilkinson

CX Strategic Resource Manager

LNER

Scott Budding

Head of WFO

Sabio

Llaura Hughes

Communications and Development Manager

Motability Operations

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