Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Richard Moore

Published on 04 September 2019

Richard Moore

Richard Moore, Enterprise Analytics Leader at Anglian Water 

Richard has 20 years’ experience in analytics, from an early career as an excel and access ninja in the motor trade and water industry, to leading analytics across Anglian Water. Richard has professionalised and brought together analysts from across Anglian Water as a community of practice, winning an innovation award in 2019. He also established and has led Anglian Water’s data science capability since 2016.

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