Understanding the benefits of working at a strategic level. These webinars are designed to help everyone in analytical roles become a more active contributor to their organisation’s strategy, to gain a place at the top table.
Often facts and data will not get our message across. We need to understand our audience and use emotional engagement techniques to bring our insight to life. In this module we explore some simple emotional engagement techniques to make your communications, presentations and reports more meaningful. We also explore the power of stories in understanding our stakeholders and overcoming their fears and doubts.
Categories: Forecasting & Analysis Recording, MI & Insight Recording, Impactful Professional Recording, Quality & Improvement Recording, BT-EE Webinars
Like us our stakeholders have limited time, we rarely read every emails and report we receive end to end, and neither do they. We may have just a few seconds to land our message and get our audience to take action or read on. The pyramid principle is a simple technique to help you structure your communications and reports to quickly answer the “So what?” and land your core message.
This course provides an overview of the fundamental components of successful stakeholder management. Learning outcomes include: - The value of Stakeholder Identification - Fundamentals of stakeholder mapping - The benefits of stakeholder influencing
Categories: Impactful Professional Recording
Accuracy is important in any insight or forecast we produce but 100% accuracy is often not possible. In this module we will explore some statistical techniques to understand the accuracy and limitations of our insight and forecasts and how to communicate this with your stakeholders. In this module we will cover: - Standard Deviation - Margin of error - The language of confidence
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, MI & Insight Recording, Impactful Professional Recording, Quality & Improvement Recording, Student Loans Modules
Learn the role planning plays in implementing your strategic objectives. Understand the importance of your role and how you can help others. - Understand how the strategic objective is implemented into a forecasting, scheduling and real-time plan. - Learn about the importance of effective data checkpoints, change governance and hand-overs - Play a part in driving continuous improvement and become the nerve-centre of the business
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, Impactful Professional Recording, Operational Effectiveness Recording, Strategy Analyst Recording, BT-EE Webinars, Real-Time Service Delivery Team, HMCTS Modules, HMCTS Forecasting Insight Modules, Student Loans Modules
This module will help you to create an effective communication plan to deliver the right information at the right time, with natural review points to continual refresh and maintain relevance. - Being clear on your purpose - Review different channels and methods for distribution - Understand the best time to deliver
Understanding Growth / Fixed mindset:
- What happens in our heads when we hear or say "no" - Learn to handle objections
Categories: Impactful Professional Recording, D&G Modules
Benchmarking is important in understanding best practice, comparing ourselves with our competitors and becoming the best, but there are many pitfalls to avoid. In this module; - Hear the value of benchmarking - Learn how to avoid the common mistakes - Hear our top tips for benchmarking
Categories: MI & Insight Recording, Impactful Professional Recording
It is vital that Planning, Quality and Insight teams are able to engage with and influence their key stakeholders within their organisation. Stakeholders may need to be persuaded to change their view on something in order to become an advocate. - What is Persuasion? - Cialdini’s Principles of Persuasion - Key Persuasion Techniques and the Influencing Toolkit
Before setting targets and goals it is important that these are aligned to strategies that support your organisational goals. In this module; - Understand your organisational goals - See how to balance your strategies - Learn how to align the right metrics and targets to your strategies
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, MI & Insight Recording, Impactful Professional Recording, Operational Effectiveness Recording, Strategy Analyst Recording