Scheduling is much more than creating shifts, so we have designed a series of webinars to explore the opportunities in developing the right flexibility strategy for your business.
This module provides an introductory understanding of: - the fundamental inputs and outputs of the scheduling processes. - the role of scheduling within the planning cycle - the characteristics of best in class scheduling teams as evidenced through The Forum's standards benchmarking programme
Categories: Scheduling & Wellbeing Modules
Scheduling is much more than creating shifts and therefore the success criteria for shift design is much more than schedule fit. This module will explore the key responsibilities of a scheduler and how a holistic view is required to set measures of success. Learning outcomes include: - What does good look like? Understand the importance of scheduling and the key responsibilities, including key characteristics of good and bad schedules. - Define your purpose. Understand how schedules support your business strategy and its importance to customer and employee satisfaction - Schedule fit & other measures. Introduction to different ways of measuring scheduling fit and how these can be incorporated into a more holistic framework of success measures.