Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Digital Channel Planning

Published on 01 April 2020

Digital Channel Planning

Event date: 14/03/2024 10:00 - 11:30 Export event

Postponed - New date ASAP


This group is designed to bring together open-minds to discuss key planning principles and how we can design a customer friendly journey that is sensibly resourced for: email, website self-serve, apps, live-chat and messaging.

We send Outlook invites for these groups so your email will be shared with other members of the group.

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