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Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

1-Day Influencing Skills for Analysts & Managers

Date TBC

Learn how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence. After this course you will;

Understand the concept of influencing vs manipulation
Be able to apply social styles and six key principles to aid influencing
Appreciate how humans make decisions
Take away methods to try in the workplace

Categories: The Operational Improvement Forum, One-day Workshops, Influencing Skills