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Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

2023 Quality & Improvement Awards: Naomi Hines at Sovereign Housing

Published on 24 April 2023

2023 Quality & Improvement Awards: Naomi Hines at Sovereign Housing

Naomi Hines brought in consistent checks across all channels at Sovereign Housing. Rebranding with a focus on excellent customer service has shown the value of Quality.

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Categories: Library, Operational Improvement, Awards Case Studies

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