We are currently updating our CRM software so the forms on our website may not work correctly.

If you want to book a place on our training or conferences, please email events@theforum.social and we will process your request.

Apologies for any inconvenience.

Impactful Professional Modules

Learn how to act like the professional you are and develop key influencing and communication skills, with the confidence to move you from job to career. 

2023 Insight Awards: Automation delivers a step change in customer service at Water Plus

Published on 24 April 2023

2023 Insight Awards: Automation delivers a step change in customer service at Water Plus

2023 Insight Awards: Automation delivers a step change in customer service at Water Plus
Using robots, the team are simplifying processes for their advisors and their customers. Automating time consuming processes is removing the risk of human error and freeing up time to focus on the customer. This has helped to improve efficiency, reduce complaints and increase customer satisfaction.

Comments (0)Number of views (573)

Author:

Categories: Library, Data, Analytics & Insight, AI & Automation

Tags:

Print