Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.
Attrition, Attraction and Absence will be on going challenges during 2022. With a continued uncertainty around COVID and an indecision on what hybrid working really means, a number of problems will be experienced due the “3-A’s”.
Categories: Scheduling & Wellbeing Recording, Impactful Professional Recording, Strategy Analyst Recording, Partner Webinar Recording
One you have determined the volatility of your volumes you can start to think of ways to manage this through scheduling. The flexibility toolkit contains 18 options that you can use in your business. Learning outcomes include: - What are the flexibility options and which can be combined? - Pros and cons of each method and case study examples of how they’ve been implemented. - Understanding how different tool kit options can be used strategically and tactical
Categories: Scheduling & Wellbeing Recording, BT-EE Webinars
This module introduces the broader concept of planning for wellbeing and ways to support your colleagues. Understanding these key considerations will help you to create a workforce strategy with wellbeing at the heart. - What is wellbeing and why this is important? - The 5-key steps for wellbeing - Our responsibility as Planners to ensure we support wellbeing
Categories: Scheduling & Wellbeing Recording
The basis of a best practice scheduling strategy is a clear understanding of the volatility of workload and the amount of flexibility to need and can afford. This module introduces you to theoretical models and calculations to understand your flexibility need. Learning outcomes include: - What does volatility & flexibility mean and the importance of defining these for your business. - How to calculate the volatility of demand and amount of flexibility available - Understanding different flexibility needs based on different starting positions, e.g. annually and daily, compared to average, compared to budget
Categories: Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, Forecasting & Scheduling Team
A chance to practice assessing the predictability of events through a classic exercise from The Forum to help you hone your skills in forecasting ad hoc events.
Categories: Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, Operational Effectiveness Recording, HMCTS Modules
Learn the role planning plays in implementing your strategic objectives. Understand the importance of your role and how you can help others. - Understand how the strategic objective is implemented into a forecasting, scheduling and real-time plan. - Learn about the importance of effective data checkpoints, change governance and hand-overs - Play a part in driving continuous improvement and become the nerve-centre of the business
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, Impactful Professional Recording, Operational Effectiveness Recording, Strategy Analyst Recording, BT-EE Webinars, Real-Time Service Delivery Team, HMCTS Modules, HMCTS Forecasting Insight Modules, Student Loans Modules
Your workforce strategy delivers your strategic objectives, however this too often is an afterthought after budgets have been agreed. This module explores the importance of a fully costed operating model.
- Linking the shifts that are worked to the business strategy - Benchmark your current approach against the maturity model - Have clear next steps to improve your workforce strategy
Before setting targets and goals it is important that these are aligned to strategies that support your organisational goals. In this module; - Understand your organisational goals - See how to balance your strategies - Learn how to align the right metrics and targets to your strategies
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, MI & Insight Recording, Impactful Professional Recording, Operational Effectiveness Recording, Strategy Analyst Recording
Once you have determined the volatility of your volumes you can start to think of ways to manage this through scheduling. The flexibility toolkit contains 18 options that you can use in your business. Learning outcomes include: - What are the flexibility options and which can be combined? - Pros and cons of each method and case study examples of how they’ve been implemented. - Understanding how different tool kit options can be used strategically and tactical
Categories: Scheduling & Wellbeing Recording, D&G Modules
Develop your flexibility offering with deeper analysis of your supply and demand, driving a workforce strategy. - Understand the scale of volatility - Engage your stakeholders with advanced analysis - Use this to drive decisions and develop a workforce strategy
Categories: Capacity Planning Recording, Scheduling & Wellbeing Recording