Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.
Develop a deeper understanding of your supply and demand intraday profiles to understand how much flexibility you have and need.
- Understand how to measure the variability of intraday profiles
- Learn how to create triggers for action to flex your staff
- Improve your operational readiness to become more effective
Categories: Operational Effectiveness Recording, Real-Time Service Delivery Team, HMCTS Modules
Learn the role planning plays in implementing your strategic objectives. Understand the importance of your role and how you can help others.
- Understand how the strategic objective is implemented into a forecasting, scheduling and real-time plan.
- Learn about the importance of effective data checkpoints, change governance and hand-overs
- Play a part in driving continuous improvement and become the nerve-centre of the business
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, Impactful Professional Recording, Operational Effectiveness Recording, Strategy Analyst Recording, BT-EE Webinars, Real-Time Service Delivery Team, HMCTS Modules, HMCTS Forecasting Insight Modules, Student Loans Modules