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Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

Julie Jowlett, Loop - Planning Rising Star 2022 Case Study

Julie Jowlett at Loop introduced freedom breaks and improved holiday processes to improve morale.

Wayne Mitchell, BT EE Plusnet - Planning Manager 2022 Case Study

Wayne Mitchell at BT-EE-Plusnet has worked on giving his team opportunities to learn and believes in leading by example. 

Jack Childs, Novuna - Rising Star 2022 Case Study

Jack Childs at Novuna has worked on his own learning, improved processes, and relationships with stakeholders.

Jenny Hayes, RSA - Planning Manager 2022 Case Study

Jenny Hayes at RSA lets her people follow passions and leads from the front, unafraid to get stuck in. 

Helen Kemp, BT EE Plusnet - Planning Manager 2022 Case Study

Helen Kemp at BT-EE-Plusnet believes in allowing her people to focus on their strength to bring new ideas and to fail fast and learn fast. 

Ciaran Reynolds, RSA - Planning Analyst 2022 Case Study

Ciaran Reynolds at RSA is an ideas person, happy to try left-field ideas and brings stakeholders on the journey. 

Claire Gallagher, BT-EE Plusnet - Planning Analyst 2022 Case Study

Claire Gallagher at BT-EE-Plusnet used bots to take mundane and lengthy tasks from planners and allow more time for personal development. 

Laura Roberts, RSA Motability - Planning Manager 2022 Case Study

Laura Roberts at RSA Motability built a new capacity model that gained the trust of the board and new recruitment was signed off, building the trust of the board. 

Severn Trent Water - Planning Team 2022 Case Study

Planning transformation across the business at Severn Trent Water
A transformation in planning, involved reskilling and restructuring the entire team, into one central location. The team have rapidly gained trust, at all levels, with step changes in the service provided, massive cost efficiencies and an impressive capacity for data and analytics that is enabling data-led decisions and one version of the truth.

RSA - Telephony Planning Team 2022 Case Study

Collaboration & flexibility are everything in telephone systems planning at RSA
This telephony systems team are fully integrated within Planning, working together to bring great results quickly. Everyone in the team is approachable to discuss what could happen in different scenarios, and they work with planning to implement new platforms and to train operations how to use them.
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