Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Digital Channel Planning

Published on 01 April 2020

Digital Channel Planning

Event date: 14/03/2024 10:00 - 11:30 Export event

Postponed - New date ASAP


This group is designed to bring together open-minds to discuss key planning principles and how we can design a customer friendly journey that is sensibly resourced for: email, website self-serve, apps, live-chat and messaging.

We send Outlook invites for these groups so your email will be shared with other members of the group.

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