Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards. 

 We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make. 

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in. 

Kate Dent

Real Time Automation Lead
AXA

Paul Buckle

Change Manager
Legal & General

Dave Wilkinson

Regional Planning Manager
British Gas

Sarah Foley

Head of Customer Service

North Yorkshire County Council

John Kelly

Head of Data & Intelligence
North Yorkshire County Council

John Bousfield

Solutions Consultant
Verint

Graeme Gabriel

WFO Solution Consultant
NICE Systems

Andy Springall

Head of Sales, Service and Energy
Utility Warehouse

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