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Getting involved
Learn more
Join our innovative, welcoming and independent membership association. Our community of professionals is recognised as the go-to place for best practice in planning, analysis & quality in customer operations. Tailor your membership to meet your personal and business goals.
Best
Practice
Programme
Our annual programme of activity combines the very
best of virtual
and face-to-face
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Learning Academy
& Individual
Accreditation
Our innovative, modular learning for all skill levels with over 140+ modules starting at just £45pp.
See More
Standards Benchmarking
& Organisation
Accreditation
Validate your approach, create a roadmap for improvement & learn how other organisations work
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Professional
Services &
Consultancy
We offer consultancy, training and discovery to provide a tailored solution to your problem
See More
Best Practice
Membership Is Your Gateway To Our Professional Network
As champions of best practice and professional development, we are the ‘go-to place’ for innovation in customer operations. Membership gains you access to best practice, learning & development and benchmarking resources, with year round support.
Up skill your teams to engage their colleagues & stakeholders to better meet demands and deliver against vital organisational priorities. We can tailor our approach to suit your requirements.
Membership options
Innovation
Partner Membership
Membership is your gateway to a community of professionals and provides access to The Forum’s programmes and services. Understand trends & developments across the industry, benchmark with your peers, dissect what it takes to implement award-winning innovation.
With a Partner Membership, your organisation can be part of our dynamic growing network and to shape the future of the profession. Establish your brands ethos and solution capability whilst being seen as a valued knowledgeable resource within the community.
Join Now
Join the community
Join now
If you would like to know more around membership options or have an informal chat around joining The Forum please contact either:
Dave Vernon
- Director of Membership & Best Practice
e:
dave.vernon@theforum.social
t: 07956 497 800
or
The Forum
– Advice
e:
advice@theforum.social
t: 0333 123 5960