Upcoming Leadership Events

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Each session will be recorded, with an edited transcription published and shared around the wider group and community. Future sessions will develop previous discussions and bring in new questions. Each month a new article will be published designed to be built upon exploring new different, but connected, topics. This will lead to a comprehensive article reflecting the comments of all sessions. Each discussion group will be kept small, to give each attendee the opportunity to contribute and answer the key questions, whilst allowing time for the topic area to grow.

Leadership Series 2021 sponsored by
Leadership Series 2021 sponsored by

Operationalising Technology

11th November: 9:30 until 11:30

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Autumn Series: Operationalising Technology
11th November: 9:30 until 11:30
Continuing the development of an operationalising technology improvement framework, this session will review the findings from July and development of a first draft. The aim is to create a practical framework to promote learning and embedding of new technology.

Sponsored by: 

Wellbeing, Development, Performance and Appreciation

8th December: 9:30 until 11:30

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Autumn Series: Wellbeing, Development, Performance and Appreciation
8th December: 9:30 until 11:30
Wellbeing, Development, Performance and Appreciation
An opportunity to discuss organisation culture and wellbeing. This discussion group will explore:
 - Changes to operating metrics, reporting and performance management.
 - Employee life-cycle and development.
 - Employee Wellbeing 

Sponsored by: 

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team

Catch up with past Leadership Forum Events