Conferences

The Forum holds key conferences through out the year including our flagship Spring Customer Strategy and Planning, Summer Best Practice Showcase and Autumn #RaisingStandards conferences that offer a great opportunity to learn, share and network.

Ian Gibson

Published on 04 September 2019

Ian Gibson

Ian Gibson, Interim Ops Manager at Maximus.

Passionate about the need for service excellence, Ian holds an MBA, a six sigma black belt and is NLP certified. With 20+ years’ experience, he worked previously for companies such as Ingeus, Orbit, npower, Vodafone and Royal Sun Alliance.

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Author: Leanne McNamee

Categories: Conferences, 2020 Judges

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On-Demand Conferences

Catch up on the presentations from our previous conferences.
2024 #RaisingStandards Autumn Conference (In-Person)

2024 #RaisingStandards Autumn Conference (In-Person)

2024 #RaisingStandards Autumn Conference (Virtual)

2024 #RaisingStandards Autumn Conference (Virtual)

2024 Summer Best Practice Showcase (Virtual)

2024 Summer Best Practice Showcase (Virtual)

2024 Spring Customer Strategy & Planning (Virtual)

2024 Spring Customer Strategy & Planning (Virtual)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (Virtual)

2023 Autumn Community Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning (In-Person)

2023 Customer Strategy & Planning (In-Person)

2022 Community Conference (Virtual)

2022 Community Conference (Virtual)

2022 Customer Strategy & Planning (Virtual)

2022 Customer Strategy & Planning (Virtual)

2021 National Conference

2021 National Conference

2021 Customer Strategy & Planning

2021 Customer Strategy & Planning

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