Conferences

The Forum holds key conferences through out the year including our flagship Spring Customer Strategy and Planning, Our Summer Best Practice Showcase and Autumn #RaisingStandards conferences that offer a great opportunity to learn, share and network.

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Ian Gibson

Published on 04 September 2019

Ian Gibson

Ian Gibson, Interim Ops Manager at Maximus.

Passionate about the need for service excellence, Ian holds an MBA, a six sigma black belt and is NLP certified. With 20+ years’ experience, he worked previously for companies such as Ingeus, Orbit, npower, Vodafone and Royal Sun Alliance.

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Author: Leanne McNamee

Categories: Conferences, 2020 Judges

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On-Demand Conferences

Catch up on the presentations from our previous conferences.
2024 Spring Customer Strategy & Planning (Virtual)

2024 Spring Customer Strategy & Planning (Virtual)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (Virtual)

2023 Autumn Community Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning (In-Person)

2023 Customer Strategy & Planning (In-Person)

2022 Community Conference (Virtual)

2022 Community Conference (Virtual)

2022 Customer Strategy & Planning (Virtual)

2022 Customer Strategy & Planning (Virtual)

2021 National Conference

2021 National Conference

2021 Customer Strategy & Planning

2021 Customer Strategy & Planning

2020 National Conference

2020 National Conference

2020 Customer Strategy & Planning

2020 Customer Strategy & Planning

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