Conferences

The Forum holds key conferences through out the year including our flagship Spring Customer Strategy and Planning, Our Summer Best Practice Showcase and Autumn #RaisingStandards conferences that offer a great opportunity to learn, share and network.

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Leadership Events

Published on 08 March 2019

How to drive engagement though shift review

Hosted on 8th March 2019 By Leigh McIlwaine

Shift reviews deliver many benefits to many areas of the business
- Performance - Improved customer experience
- Attrition, Absence - Reduced stress of busy peaks and boredom of quiet times
- Employee Engagement - Flexibility to meet lifestyles of your teams

Understand the key principles which will drive engagement across your organisation, face the fear of shift patterns and bring a united, collaborative approach to making change possible

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Categories: Scheduling & Wellbeing Recording

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On-Demand Conferences

Catch up on the presentations from our previous conferences.

2024 Spring Customer Strategy & Planning (Virtual)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning (In-Person)

2022 Community Conference (Virtual)

2022 Customer Strategy & Planning (Virtual)

2021 National Conference

2021 Customer Strategy & Planning

2020 National Conference

2020 Customer Strategy & Planning

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