Conferences

The Forum holds key conferences through out the year including our flagship Spring Customer Strategy and Planning, Our Summer Best Practice Showcase and Autumn #RaisingStandards conferences that offer a great opportunity to learn, share and network.

Are you a Director or Senior Leader?
Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Leadership Events

Paul Milloy

Forefront Executive Council Chair
Intradiem

Nigel Gale

Regional Vice President

Anaplan

Categories: 2020 CSP Speakers, 2021 Speakers

Bill Dowling

Solution Consultant

Anaplan

Tony D'Cruze

Customer Success Manager

QStory

Categories: 2021 Speakers

Ben Harknett

Chief Revenue Officer

QStory

Categories: 2021 Speakers

Mark Brown

Head of Resource Planning

Virgin Media

Categories: 2021 Speakers

Matt Rumins

Strategic Account Manager

Intradiem

Steve Mosser

Group CEO & Chief Innovations Officer
Sensée

Categories: 2021 Speakers, 2021 NC Speakers

Phil Anderson

Director
The Forum

Zoff Makda

Head of Operational Planning

L&G

Categories: 2021 Speakers

On-Demand Conferences

Catch up on the presentations from our previous conferences.

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning (In-Person)

2022 Community Conference (Virtual)

2022 Customer Strategy & Planning (Virtual)

2021 National Conference

2021 Customer Strategy & Planning

2020 National Conference

2020 Customer Strategy & Planning

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.
Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum Team .