Conferences

The Forum holds key conferences through out the year including our flagship Spring Customer Strategy and Planning, Our Summer Best Practice Showcase and Autumn #RaisingStandards conferences that offer a great opportunity to learn, share and network.

Are you a Director or Senior Leader? 
Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year. 

Rodney Assock

Director Culture & Corporate Responsibility

LV=

Paul Milloy

Forefront Executive Council Chair
Intradiem

Keir Greenwood

VP & General Manager Customer Success

Arise

Benedicte Frew

Head of Distribution Planning & Strategy

Skipton Building Society

Jimmy Hosang

CEO

The Modular Analytics Co.

Ian Chappel

Solutions Engineer

NICE Systems UK Ltd

David Preece

Head of Programme Delivery

The Forum

Simon Butler

Head of Planning & Business Insight

esure

Sean Northam

Management Consultant

The Modular Analytics Company

Phil Coole

Senior Operational Planning Manager

LV= Insurance

On-Demand Conferences

Catch up on the presentations from our previous conferences.
2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (In-Person)

2023 Autumn Community Conference (Virtual)

2023 Autumn Community Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning Conference (Virtual)

2023 Customer Strategy & Planning (In-Person)

2023 Customer Strategy & Planning (In-Person)

2022 Community Conference (Virtual)

2022 Community Conference (Virtual)

2022 Customer Strategy & Planning (Virtual)

2022 Customer Strategy & Planning (Virtual)

2021 National Conference

2021 National Conference

2021 Customer Strategy & Planning

2021 Customer Strategy & Planning

2020 National Conference

2020 National Conference

2020 Customer Strategy & Planning

2020 Customer Strategy & Planning

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.
Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum Team