Best Practice Events & Live Case Studies

We facilitate Live Case Studies and best practice days, to share learning from our Award winners and finalists over the summer months, especially from the Transformation & Innovation Awards. This is another great opportunity to learn about the fantastic things that these organisations have achieved. These are interactive events to allow plenty of time for questions with key stakeholders in the transformation and networking with other delegates focussed on the same challenges. 

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

All Live Case Studies Videos are available to all Forum Members. You will need login to gain access or register if you don't have a login.

 Once logged in they will appear on this page. Click on Read More to view the video.

Richard Brimble

Managing Director

Understanding & Learning Ltd

Scott Clifford

Head of Operational Reporting, Analytics & Workforce Planning

Payrix

David Edwards

Resource Planning Director

G4S

Lorna Norris

Head of Resource Planning

Senior Manager, Strategic Governance

Richard Moore

Enterprise Analytics Leader

Anglian Water

Eoin Power

Director of Planning

BT-EE-Plusnet

Zoe Smy

Planning & Resourcing Manager

CompareTheMarket

Chris Wilkinson

CX Strategic Resource Manager

LNER

Scott Budding

Head of WFO

Sabio

Llaura Hughes

Communications and Development Manager

Motability Operations

Kirsty Ringer

Senior Quality Control Manager

Zopa Ltd

Diane Norton

Forecasting & Capacity Manager

RSA

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Fola Olafare

Contact Centre Manager

Transport for London

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Ivan Smith

Comms, Development & Insight 

Motability Operations

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

David Bruce

Business Consultant (Data Science)
 

Emma Bain

Head of Planning (Sales)

BT-EE

Read more

Categories: 2022 Judges

Andy Doughty

Planning and Bid Architect Manager

Serco

Read more

Categories: 2022 Judges

Jenny Hayes

Head of Resource Planning

RSA

Maddi Krishnan

Head of Resource Planning

VitalityHealth

Carol Roberts

Head of Operations

Sainsbury's Bank and Argos Financial Services

Read more

Categories: 2022 Judges

Sarah Foley

Head of Customer Service

North Yorkshire County Council

Karen Scott

Senior Tactical Manager 

Sky

Read more

Categories: 2022 Judges

Liz Vosper

Senior Manager, Knowledge Management 

The Open University

Lynette Martin

Head of Planning,

Capita Regulated Services

David McGuire

Head of Retail Workforce Planning and Operational Insights

AXA

Read more

Categories: 2022 Judges

Fiona Thomas

Sr. Planning Manager, Home Service

Sky

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team