Best Practice Events & Live Case Studies

We facilitate Live Case Studies and best practice days, to share learning from our Award winners and finalists over the summer months, especially from the Transformation & Innovation Awards. This is another great opportunity to learn about the fantastic things that these organisations have achieved. These are interactive events to allow plenty of time for questions with key stakeholders in the transformation and networking with other delegates focussed on the same challenges. 

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

All Live Case Studies Videos are available to all Forum Members. You will need login to gain access or register if you don't have a login.

 Once logged in they will appear on this page. Click on Read More to view the video.

Richard Brimble

Managing Director

Understanding & Learning Ltd

Scott Clifford

Head of Operational Reporting, Analytics & Workforce Planning

Payrix

David Edwards

Resource Planning Director

G4S

Lorna Norris

Head of Resource Planning

Senior Manager, Strategic Governance

Benedicte Frew

Head of Distribution Planning & Strategy

Skipton Building Society

Richard Moore

Enterprise Analytics Leader

Anglian Water

Nick Moule

Head of Planning

Capita

Eoin Power

Director of Planning

BT-EE-Plusnet

Zoe Smy

Planning & Resourcing Manager

CompareTheMarket

Chris Wilkinson

CX Strategic Resource Manager

LNER

Mark Blythe

Director of Global Service Performance

Airbnb

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Categories: 2021 Judges

Daniel Norman

Transformation Director

British Gas

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Categories: 2021 Judges

Llaura Hughes

Communications and Development Manager

Motability Operations

Rachel Burnside

Head of Quality

ex Npower

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Categories: 2021 Judges

Dick Fitzgerald

Operations Support Manager

Three Ireland

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Categories: 2021 Judges

Simon Evans

Business Performance Director

VitalityHealth

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Categories: 2021 Judges

Kirsty Ringer

Senior Quality Control Manager

Zopa Ltd

Michelle Ansell

Managing Partner

Douglas Jackson

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Categories: 2021 Judges

Zoff Makda

Head of Operational Resource Planning

Legal & General

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Categories: 2021 Judges

Craig Ide

Head of Business Planning

Legal & General

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Categories: 2021 Judges

Diane Norton

Forecasting & Capacity Manager

RSA

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Gillian Stevenson

Head of Home Service Planning

Sky PLC

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Categories: 2021 Judges

Fola Olafare

Contact Centre Manager

Transport for London

Angela McCarthy

Enterprise Planning Lead

Three Ireland

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Categories: 2021 Judges

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Michelle Gough

Head of Capacity Planning & Scheduling

Yorkshire Ambulance Service

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Categories: 2021 Judges

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

David Bruce

Business Consultant (Data Science)
 

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team