Pipkins

Pipkins

Contact: Jeremy Gardner 

Pipkins
116 Green Arbour Road
Thurcroft
Rotherham
S66 9ED
 
(t) +44 (0) 1709 709800
(e) jeremy.gardner@pipkins.com
(w) www.pipkins.com

Pipkins provides innovative contact centre workforce management solutions. Highly accurate, effective hosted and premise-based systems, along with the highest quality support. By maximising contact centre resource utilisation, achieving service targets without overstaffing and reducing administrative overheads, Pipkins’ customers regularly achieve a first year ROI. The system works with most contact centre platforms and interfaces to HR and payroll if required.

Hosted is available from both UK and US data centres.

A true wfm innovator, Pipkins has produced many industry firsts including Back-Office process planning since 1984, multimedia queuing since ’97. 

Print

About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Webinar Series 2

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.

Conferences

Customer Strategy & Planning 2021
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2020
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

Get in touch
The Forum,
67 Europa Business Park,
Birdhall Lane,
Stockport, SK3 0XA

Copyright © 2021 - All Rights Reserved - theforum.social