https://www.optic-mi.com
email: info@optic-mi.com

Optic-Mi offers a simple to deploy Back-Office solution which enables businesses to capture and understand operational performance data. This offers our clients the ability to make improvements through:

• Tracking customer journey touch points (CX plug in optional)
• Gaining critical process insights on your costs to serve
• Evaluate workforce productivity

Our product is a non-invasive IT solution which operates as an application on your desktop, without the need for integration with your own or your client’s systems.  This is a standalone solution hosted in Microsoft Azure with the prime focus on flexible configuration and end-user ease.

Pricing is on a utility model basis, you simply pay for the licenses you want to deploy each month.