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Uniphore has built the most comprehensive and powerful platform that combines conversational AI and automation, computer vision, emotion and tonal analysis, workflow automation, and RPA in a single integrated platform to improve customer experiences across global organisations.
The platform delivers intelligent conversational self-service, real-time conversational analytics, versatile agent co-piloting, intent detection, agent coaching, quality assurance, regulatory compliance, and automated after-call work. With conversational automation, organisations can engage their customers to effectively build loyalty, improve customer and employee experience, and realise operational efficiencies.
Find out more:
Uniphore demo: Uniphore’s unique capabilities automate and find timely insights in each customer interaction.
Forrester Report: How Conversation Intelligence Platforms Can Drive Better Business Outcomes
Whitepaper: Conversational AI and Automation are Transforming Customer Service